Shipping Information

Last updated: February 10, 2026

At Valmirex.com, we understand that receiving a luxury piece is an experience in itself. We take every measure to ensure your order is handled with the utmost care from the moment it leaves our hands to the moment it arrives at your door.

1. Order Processing

All orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day. You will receive a confirmation email with tracking information once your order has been dispatched.

Please note that all items undergo a final quality and authentication check before shipment. In rare cases where an item requires additional review, our team will contact you directly at the email address associated with your account.

2. Domestic Shipping (United States)

We offer the following shipping options for orders within the United States.

Standard Shipping takes 5–7 business days and is available on eligible orders. Express Shipping takes 2–3 business days and is available for all orders at an additional fee. Overnight Shipping delivers the next business day when ordered before 12:00 PM PST and is available for qualifying orders.

Exact shipping costs are calculated at checkout based on the destination, package weight, and selected service. Free standard shipping may be available on orders above a specified threshold, as displayed at the time of purchase.

3. International Shipping

Valmirex.com ships to select international destinations. International orders are handled through trusted global carriers and typically arrive within 7–14 business days, depending on the destination country and local customs processing times.

International customers are responsible for any applicable customs duties, import taxes, or fees imposed by their country of residence. Valmirex.com is not responsible for delays caused by customs clearance procedures. We recommend checking your local import regulations before placing an order.

4. Packaging

Every order from Valmirex.com is packaged with care and discretion. Luxury items are wrapped in protective materials, placed in a branded outer box, and sealed securely to prevent damage in transit. We never use packaging that identifies the monetary value of the contents on the exterior, ensuring your delivery remains private and secure.

5. Shipment Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor your delivery in real time through the carrier’s website or directly through your Valmirex.com account dashboard. If you have not received tracking information within 3 business days of your order confirmation, please contact us at support@valmirex.com.

6. Signature Requirements

Due to the high value of the items we ship, a signature is required upon delivery for all orders. If no one is available to sign at the time of delivery, the carrier will leave a notice and attempt redelivery. After a specified number of unsuccessful attempts, the package may be held at a local facility for collection. Valmirex.com is not responsible for items that are unclaimed or returned to us due to repeated failed delivery attempts.

7. Shipping Insurance

All shipments from Valmirex.com are fully insured for the declared value of the item. In the unlikely event that your order is lost or damaged in transit, please contact us within 48 hours of the expected delivery date at support@valmirex.com or by calling +1 (310) 555-8426. We will open an investigation with the carrier and work to resolve the matter promptly.

8. Delays and Disruptions

While we work with reliable carriers to ensure timely delivery, factors beyond our control — including extreme weather, customs delays, carrier disruptions, or public holidays — may affect delivery times. Valmirex.com is not liable for delays caused by such circumstances but will always do our best to keep you informed and to find a resolution where possible.

9. Incorrect or Undeliverable Addresses

Please ensure your shipping address is accurate and complete at the time of checkout. Valmirex.com is not responsible for orders delayed or undelivered due to an incorrect address provided by the buyer. If you notice an error in your shipping details after placing an order, contact us immediately at support@valmirex.com. We will do our best to accommodate changes, but we cannot guarantee address corrections once an order has been dispatched.

10. In-Store Pickup

Customers in the Los Angeles area are welcome to arrange in-store pickup at our location in Westfield Century City Mall. Please contact us in advance to schedule an appointment and confirm availability.

Valmirex.com Westfield Century City Mall, 10250 Santa Monica Blvd, Suite 2145 Los Angeles, CA 90067, United States Phone: +1 (310) 555-8426

Pickup hours are available upon request. Items held for in-store pickup must be collected within 5 business days of order confirmation, after which the order may be cancelled and refunded.

11. Contact Us

For any shipping-related questions or concerns, our team is ready to assist.

Valmirex.com Email: support@valmirex.com Phone: +1 (310) 555-8426 Address: Westfield Century City Mall, 10250 Santa Monica Blvd, Suite 2145, Los Angeles, CA 90067, United States